Newsletter

Shipments and returns

Shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via USPS with tracking and drop-off without signature. If you prefer delivery by USPS Expidited with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes/Packages are amply sized and your items are well-protected.

Returns

If you are unsatisfied with your purchase you can return it for a partial refund minus shipping charges . All exchanges/returns must be requested within 15 days of receipt of order.

All returned items are subject to a 15% restocking fee.

We do not refund shipping charges.

Most products are returnable within 15 days of receiving your order. All returns must be in a new re-saleable condition. All products must contain original packaging and containers, documentation, warranty cards, manuals and all accessories. Do not mark or deface original manufacturer containers in any manner. We are unable to accept returns if packaging is not in its original condition.

All exchanges/returns must be requested within 15 days of receipt of order.