Newsletter

TERMS & CONDITIONS

(1) ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE. 
(2) ALL PRICES ARE NET F.O.B. OUR WAREHOUSE, IN PARAMOUNT CALIFORNIA, OUR ORDER POLICY IS $200.00 US MINIMUM AND FOR INTERNATIONAL ORDERS MINIMUM IS $300.00.
(3) ALL CLAIMS OF SHIPPING SHORTAGES MUST BE MADE WITHIN 48 HOURS OF RECEIPT OF GOODS AND CARTON SHORTAGES OR DAMAGE TO INCOMING FREIGHT SHOULD BE INDICATED ON THE BILL OF LADING
(4) THERE WILL BE A 20% RESTOCKING CHARGE FOR ALL RETURNED MERCHANDISE.
(5) NO RETURNS ON MERCHANDISE WITHOUT WRITTEN AUTHORIZATION  FROM  CLASS INTERNATIONAL, ITEMS FOUND DEFECTIVE CAN BE RETURNED PREPAID FOR REPLACEMENT OR REPAIR.
(6) THERE WILL BE SERVICE CHARGE OF $40.00 ON ALL RETURN CHECKS.
(7) ALL WEIGHTS ARE IN LBS.
(8) PAYMENT TERMS: CASH OR C.O.D. THE FIRST ORDER MUST  BE COD OR PAY BY CREDIT CARD, OPEN TERMS ARE OFFERED ONLY AFTER CREDIT REFERENCES HAVE BEEN PROVIDED AND      REPLIES HAVE RECEIVED. ALL ORDERS MUST BE EITHER CASH IN ADVANCE OR C.O.D. OR BY CREDIT CARD, WE ACCEPT THE FOLLOWING CREDIT CARDS, VISA, MASTER CARD AND DISCOVER.  
(9)The following terms and conditions apply to all customer quotations and purchase orders accepted by KPC, Dba Class International, Inc..
Acceptance by Customer
By placing an order for products and services with KPC., you, the customer, agree to be legally bound by these terms and conditions.
(10) Pricing
All prices are quoted in US currency, unless specified otherwise. Prices quoted do not include federal and provincial sales taxes Prices quoted do not include shipping costs unless itemized in quote; you will be responsible for paying all shipping and handling charges and customs duties or fees if applicable.
(11) Quotation
Quotations are only valid (30) days from the date of the quotation. Quotations are based on the cost of production prevailing at the date of quotation, and are subject to variation on or after acceptance of any order to meet any rise or fall in such costs. Quotations are also based on the accuracy of the specifications provided by you (customer), they are subject to change if artwork, plates, disks or other input materials do not conform to the information, if this happens "KPC" will make all reasonable efforts to notify Customer of price increase in advance before production starts. To confirm your acceptance of a "KPC" quotation, you must complete and submit a Purchase Order All purchase orders are subject to acceptance by "KPC" and KPC reserves the right to reject any purchase order without cause. If your purchase order is accepted, "KPC" will issue an order confirmation either in writing or via email. It is your responsibility to review and verify the accuracy of your purchase order and ensure it is consistent with and conforms to your original request for quotation.



Changes & Additional Charges
KRYSTAL Products, Co.  will notify you of any additional charges for time and materials in the event your order is modified during the production process. "KPC" may at its discretion propose modifications to the size and/or specifications of your order in efforts to avoid excess waste and/or improve the final product of your order. 
Cancellations
Cancellations will not be accepted after "KPC" has issued and sent order confirmation. "KPC" reserves the right to charge you for all cost incurred as a result of cancellation subsequently.
Complaints, Refunds & Credits
All complaints must be reported to "KPC" in writing within 5 business days from date of delivery or pick up From the "KPC" premises. "KPC" will investigate and respond to the complaint which may or may not result to a refund or credit depending on the findings of the investigation. Refunds and credits are provided at "KPC" sole discretion.
Errors and Omissions
You must sign-off on all final proofs before the Production process commences. Under no circumstance will "KPC" be responsible for any errors or omissions overlooked during the Manufacturer process.
Courier, Delivery & Shipping
Any period or date for delivery of goods or provision of services is intended as an estimate only and is not a contractual commitment. While "KPC" will make every effort to meet its estimated delivery times, under no circumstances will "KPC" be liable for any costs or damages resulting from delay. TwinPro will deliver products according to your shipping instructions. Delays or damages during shipping process are sole responsibility of the carrier providing delivery services. "KPC" is not responsible for delays or damages caused during shipping. All courier and shipping cost are deemed and will be invoiced as extra unless a cost is included in the actual pricing supplied for this order.
Archiving of Customer Work
TwinPro assumes no responsibility for the archival of customer orders, electronic or otherwise.
Failure to Retrieve Completed Order
Where you fail to collect an order within (45) business days from notification of completion of the order, "KPC" shall be entitled, at its discretion, to either store the order until actual delivery or collection is made and charge you for the costs (including insurance) of storage or to destroy the order (provided that you shall nevertheless remain liable for payment in respects of the order). Krystal Products, Co. assumes no responsibility for any artwork, plates, disks or other input materials that you may provide in connection with an order (7) business days after completion of an order.
Limitation of Liability
TwinPro shall not be liable for any indirect, special or consequential damages, loss of profits, economic loss, loss of goodwill or loss of anticipated savings or loss of data. The total aggregate liability of "KPC" in respect of any and all causes of action arising out of or in connection with a customer’s order and "KPC" performance of services pursuant to such order (weather for breach of contract, strict liability, tort (including, without limitation, negligence), misrepresentation or otherwise) shall be limited to the sums paid to "KPC" by the customer in respect of the order pursuant to which liability has arisen.
Indemnity
You agree to indemnify and hold harmless "KPC" from any claim, loss, expense, and /or damages arising out of the violation of copyright or trademark laws from the illegal use of images, photographs, slogans, trademarks, or graphical work supplied by you.
Force Majeure
Krystal Products, Co. shall not be liable for any losses or damages, and shall be excused from any delay or failure in performance hereunder, caused by any labour dispute or disturbances, governmental order or requirements, acts of God, casualty, disaster, inability to secure materials and transportation facilities, wars and other civil disturbances, and other circumstances beyond its control including the failure of its supplier(s) and/or subcontractors to perform.